This is a bit of news for those who current own a BMW motorcycle or want to know how much it would now cost to service it at an authorised BMW Motorrad dealer here in Malaysia. BMW Motorrad Malaysia has just announced three new aftersales care programmes – The BMW Motorrad Engine Oil Inclusive, Service Inclusive and Warranty Extension for its new and existing premium motorcycle owners in

Hino Motors Sales (Malaysia) Sdn. Bhd. (Hino Malaysia) authorised dealer,  Sumai Engineering Sdn. Bhd. (Sumai Engineering) has upgraded their Hino centre recently. The new centre is located in Kawasan Perindustrian Chendering, Kuala Terengganu and it will offer customers sales, service, and spare parts (3S) ensuring more customer touch points for Hino over on the East Coast of Peninsula

Naza Kia Malaysia together with their authorised dealers, Supreme Priority Sdn Bhd, have officially opened their 3S centre in Tampoi Johor Bahru. The new centre, which costs RM5 million in total will cater to the growing population in and around the Johor Bahru region. 










The new Kia 3S Centre is located along Jalan Tampoi. It has a built-up area of 18,000 square feet with  a

A new Toyota 2S aftersales centre located at Klang, Selangor had opened recently. The new centre is operated by Toyota Dealer, PS Otomobil (Bukit Tinggi) Sdn Bhd, and it offers aftersales services to Toyota customers and owners in Pandamaran, Bukit Tinggi, Bandar Botanik, and other nearby areas.








Having been a dealer since 2015, PS Otomobil (Bukit Tinggi) Sdn Bhd has been operating a

Volkswagen Malaysia has officially launched its mobility guarantee programme on the 26th of November 2014. As part of its ongoing efforts to improve customer satisfaction, Volkswagen Malaysia is sponsoring and deploying more than 200 vehicles to offer customers complete mobility support.



What this basically means is that if your VW is in an authorised workshop for repairs that extend over 24 hours, you are entitled to collect a courtesy vehicle as a temporary replacement. The courtesy cars are available only in case of a vehicle breakdown and should the repair duration exceeds 24 hours. Regular checks and vehicle accident repairs are not included in this mobility guarantee programme.

More value added services from VW Malaysia and less headache or heartache for its customers.  No more 'patah kaki' or 'broken leg' as the Malay saying goes. Customers are able to carry on with their lives as usual. A good thing yes?


VOLKSWAGEN LAUNCHES MOBILITY GUARANTEE PROGRAMME 

KUALA LUMPUR, November 26, 2014 – Volkswagen Malaysia today 

launched its mobility guarantee programme as part of its ongoing efforts 

to boost customer satisfaction. In line with several transformation actions 

revealed earlier, more than 200 Volkswagen vehicles will be available on 

the road to offer mobility support for its customers.


Mr Armin Keller, Managing Director of Volkswagen Malaysia said, 

“Volkswagen is the first OEM in Malaysia to embark on a fully sponsored 

mobility guarantee programme. We now have a complete mobility service 

to complement our comprehensive dealer network.”


Customers are now entitled to collect a courtesy vehicle from Volkswagen 

authorized service centres when they send their vehicles for repair or 

service, should the duration exceed 24 hours. 


“Customer satisfaction is our utmost priority, and we will continue to 

invest in efforts which will help bring an enriched ownership and brand 

experience for our customers,” added Keller.